Shipping Policy
Shipping Policy – Art Smith
At Art Smith, every accessory is handcrafted with care and attention to detail. Because many of our products are handmade or made-to-order, processing times may vary slightly.
Processing Time
Orders are usually processed within 2–5 business days.
Custom or bulk orders may take additional time depending on design complexity.
Shipping Time
Standard delivery across India: 3–7 business days.
Delivery timelines may vary based on location and courier availability.
Shipping Charges
Shipping charges will be calculated during checkout.
Free shipping may be available on selected orders or promotions.
Order Tracking
Once your order is shipped, tracking details will be shared via email, WhatsApp, or SMS.
Delays
Art Smith is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
Return & Refund Policy
Return & Refund Policy – Art Smith
We want you to love your purchase. Since our products are handmade, we follow a limited return policy.
Returns
We only accept returns if:
You received a damaged product
You received the wrong item
Return Request
Return requests must be made within 48 hours of delivery.
An unboxing video and clear product images are required for verification.
Non-Returnable Items
Customized products
Sale items
Used or damaged items after delivery
Refunds
Approved refunds will be processed within 5–7 business days.
Refunds will be sent to the original payment method.
Exchange
Exchanges are only available for damaged or incorrect products, subject to stock availability.
Terms & Conditions
Terms & Conditions – Art Smith
Welcome to Art Smith. By using our website, you agree to the following terms and conditions.
Products
All products are handmade; slight variations in color, design, or finish may occur.
Product images are for reference purposes only.
Pricing
Prices are listed in INR.
Prices may change without prior notice.
Orders
We reserve the right to cancel or refuse any order if necessary.
Incorrect address or contact details provided by the customer may lead to delivery issues.
Intellectual Property
All website content, product designs, images, and branding belong to Art Smith and may not be copied or reused without permission.
Liability
Art Smith shall not be held responsible for indirect or incidental damages arising from the use of our products or website.
Privacy Policy
Privacy Policy – Art Smith
Your privacy is important to us.
Information We Collect
We may collect:
Name
Email address
Phone number
Shipping address
Payment information
How We Use Your Information
Your information is used to:
Process orders
Provide customer support
Improve our services
Send order updates
Data Protection
We do not sell or share your personal information with third parties except trusted payment and shipping partners.
Cookies
Our website may use cookies to improve user experience and website performance.
Cancellation Policy
Cancellation Policy – Art Smith
Orders can be cancelled within 12 hours of placing the order.
Once the order is processed or shipped, cancellation is not possible.
Customized orders cannot be cancelled once production has started.
Contact Information
Contact Us
For any queries related to orders, returns, or collaborations, contact us through:
Instagram:
Email:
WhatsApp: